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Rider App


Noa Bikeshare
at Yale

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Rider App


Noa Bikeshare
at Yale

Download the Noa Rider App

Noa's Rider app is the perfect utility for your campus mobility. Download on the App Store, or get it on Google Play.

Subscription options available to the Yale community are $4.99 per day, $9.99 per month, $29.99 per 6 months, and $49.99 per year.

 
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Using the App


Using the App


Using the Noa Rider App at Yale

 

1. Sign Up and Log In

Download and open the Noa Rider app. Click Register Here, scan the above QR code (or a code located on a bike), and follow the prompts to continue the sign up process. You will need to use your @yale.edu email address to access the bikes in the bikeshare. 

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2. Renting a bicycle

There are several geofenced drop-zones around campus, where you can find a bicycle. Navigate to a bicycle using the in-app map. 

Click ‘Scan to unlock’ in the Rider app to activate the camera on your smartphone.

 

3. Scan the QR Code

Hold the camera over the QR code on the bike to scan it. If it is difficult to scan, press the Manual Entry link below the scan box and enter the bike number listed on the QR Code.

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4. Successfully Scanned

As soon as you have successfully scanned the code, the ring lock opens automatically.

 

5. Pick Your Price-Plan

Choose from:

  • Day ($4.99)
  • Month ($9.99)
  • 6 Month ($29.99)
  • Year ($49.99)

Each plan includes unlimited 1-hour rental sessions. Each additional hour of ride time costs another $3.

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6. Payment

Scan your credit card or enter your payment details manually.

 

7. Pausing a Rental Session

During your rental, you have the option to park and lock your bike without ending your rental session.

Click "Lock" to pause your session.

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8. Pausing a rental session (cont.)

You have the option to continue your rental session, by clicking "Unlock", or to end your rental session, by clicking "Return".

 

 

9. End a Rental Session

Click "Return" to end your rental session and make the bike available for other users. 

You can return your bicycle to any of the purple drop-zone boundaries displayed on the map. 

 
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9. Locking the Bicycle

Follow the instructions on the screen to properly lock the ring lock and complete the rental session.

 

10. Trip Summary

When you end your rental session, you will see a summary of your trip, including the route, distance, and usage time. Any additional cost you may have incurred will also appear (if you exceed the free ride time associated with your price-plan or return your bicycle outside of a drop-zone).

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11. Contact & Feedback

Click on the settings button on the top right of the screen to navigate to the support menu.

We want to hear from you!

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Bicycle Safety


“Same Road,
Same Rules!”

Bicycle Safety


“Same Road,
Same Rules!”

Bike Safety

Whether driving a bicycle or a car… “Same Road, Same Rules!”

  • Riding your bike on the sidewalk is illegal in New Haven. The penalty is a $75 ticket. Cyclists must walk their bikes on the sidewalk.

  • Stop at all stop signs and red traffic lights

  • Give right-of-way at all yield signs

  • Walk your bicycle across crosswalks

  • Stay right, unless you are preparing to turn left

  • Use your lights *

  • Go the right direction on one-way streets

  • Signal turns

* By state law, during low nighttime and time of low visibility, you must have a front light visible from 500 feet, a rear red reflector or light visible from 600 feet, and reflective material on the bike visible from 600 feet on each side.

 
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Earn a free helmet and a free month of bikeshare by attending Yale’s Bike Safety Class.

 

The Smart Streets Guide to Safety is an interactive website where you will learn how to be a citizen of the street, whether you are a pedestrian, cyclist, or driver. In addition, the City of New Haven has bike safety information here.